Learn about fraud

How to spot fraudulent emails and purchasing-related documentation.

Thungela has recently become the focus of phishing and procurement related scams in which fraudsters try to extract personal information, goods or money by pretending to be Thungela.
These typically take the form of requests for quotations (RFQs) or similar purchase requests. 

The email and documentation may look convincing however, the following can help you identify if it is potentially fraudulent:

• The email address is different to our official format of: name.surname@thungela.com
• The email and/or document is requesting upfront, security deposits or fees for accessing tender documentation. We’d never do this.
• The email and/or document is requesting your bank details. Remember that as a supplier, we capture and verify your banking details during your registration phase. When we require any updates to your details, we will not do this on any sourcing document to you.
• The email and/or document is requesting sample upfront from you.
• The email and/or document is unsolicited. You receive a sourciing request even if you have not engaged with Thungela in the past. Our standard process is to contact prospective suppliers to inform them of potential oppoertunities. We will also conduct site briefings to discuss and clarify our requirements.