Dealing with fraud

How to spot fraudulent emails and purchasing documents

We have recently become the focus of phishing and procurement-related scams in which fraudsters try to extract personal information, goods or money by posing as Thungela employees. These typically take the form of requests for quotations (RFQs) or similar purchase requests. 

The emails and documents may look convincing, however, the following signs can help you identify potential fraud:

• The email address is different to our official format: name.surname@thungela.com
• The email and/or document requests upfront security deposits or fees for accessing tender documentation. We would never do this.
• The email and/or document requests your bank details. Remember that as a supplier, we capture and verify your banking details during your registration phase. When we require any updates to your details, we will not do this on any sourcing document.
• The email and/or document requests a sample/s upfront.
• The email and/or document is unsolicited. In other words, you receive a sourcing request even if you have not engaged with us in the past. Our standard process is to contact prospective suppliers to inform them of potential opportunities. We will also conduct site briefings to discuss and clarify our requirements.